Frequently Asked Questions
How do I download purchased Product?
To download the product you have purchased, please follow these steps:
- Go to www.prep4sure.com;
- Login to Member's Area using the Username (Email Address) and Password;
- Your purchased exam will be visible in the "Current Products" section. Click on the required Exam to Download.
I need further download instructions. Where can I find it?
You can download the complete Prep4sure Manual (PDF) in your Member's Area in the left column. In case of further queries, please contact support@prep4sure.com for assistance.
How many computers I can download Prep4sure Software to?
You can install Prep4sure Testing Engine on a maximum number of 2 (two) PCs/devices. To use the engine on more than 2 PCs/devices, you need to purchase an additional license which can be easily done during the checkout process. Installing the engine on more than bought license number of PCs/devices will lead to your account being blocked.
I purchased the product but my Username/Password is not working. How can I locate my Password?
You can use Retrieve Forgotten Password form to get your password yourself. If you don't remember your Username (Email Address) you can email to the Support Team support@prep4sure.com stating the product you purchased and the date of purchase. Team will locate your Password and respond back.
How will I get Updates on Question & Answers?
The Interactive Testing engine is connected with the Server if the product is activated for online use. Once you start your product every time, Question & Answers are updated automatically when connected to the Internet.
Are your updates free?
Prep4sure provides FREE updates for its products for 90 days from the date of purchase of the original product. On expiration the product(s) will become unavailable.
How often are your products updated?
Our products are updated on daily basis. Once the certification vendor updates the exam course we update our products within a matter of hours. This way our products provide up to date exam material reflecting the current exams.
Is it possible to extend the update period of an expired product?
Expired products can be repurchased/renewed at 30% discount from within your Members' Area for another 90 day access.
Are there products that have more than 90 days of free updates?
In accordance with the Prep4sure Licensing Program, Questions & Answer products can be purchased for 6 months and 1 year access on special request. This option is mainly suitable for large scale organizations, institutes/corporate sector. Contact manager@prep4sure.com for more information.
What is a PDF Version? Can I purchase it without the Testing Engine?
PDF Version is a document of Questions & Answers product in industry standard .pdf file format, which is easily read using Acrobat Reader (free application from Adobe), or many other free readers, including OpenOffice, Foxit Reader and Google Docs. It is only available as an add-on to our main Testing Engine product.
How will I update my PDF Version?
Prep4sure updates PDF Version together with the Testing Engine. The updated version of PDF Version can be downloaded from the Member's Area at any time.
My Product used to have a lot of questions but their number has decreased significantly after this update. What is the reason behind this?
Only up-to -date and latest exam material is provided by Prep4sure so only necessary Questions for the exam are available in the product. Our Product Team make sure that there are no redundant or unnecessary questions in the product after the update.
Money Back Guarantee

We are confident that you will pass your certification exam after using Prep4sure training materials. We guarantee money back in case of failure.

Proven Results
Customer Success Stories
Passed With 91%!
"As an airhostess, it was very difficult for me to give full time to a proper university course. I really wanted to give SY0-501 exam, and I finally managed to take the exam last month with the help of Prep4sure. It was very convenient for me to prepare with Prep4sure SY0-501 exam study pack, as it did not require me to go to a specific place and attend hours of classes, which obviously my job as an airhostess does not allow. Thanks Prep4sure for making things so easy! Linda Johnson"
Idividual results May Vary
Prep4sure Meets Standards Of Accuracy
"All you need for passing the certification exam is accuracy in your answer. prep4sure provides accurate answers to all your questions. I bought the SY0-501 study pack and got everything I required for passing the CompTIA SY0-501 exam. The pack had a guide and a pool of field specific questions, answered by the industry experts. Each answer was explained up to the maximum understandable limit. I found it very easy to prepare the most difficult SY0-501 exam so easily with prep4sure. Thanks for your help. Jessica Dakota"
Idividual results May Vary
Passed SY0-501 Exam With 94%
"I had always heard SY0-501 exam was tough. My colleagues and friends kept whining about their bad experiences, at various institutes offering help with SY0-501 exam preparation. Little did they know that Prep4sure SY0-501 exam preparation material had helped me scored 97% marks in my SY0-501 exam! They could not believe it when I told them, so I asked them to try it by themselves. They did, and now I keep hearing many people thanking me for advising them about Prep4sure. Robinson"
Idividual results May Vary
A Career Building Tool
"I am not new at prep4sure. I have already benefited from their candid resources for SY0-501 and CompTIA SY0-501 exams. This time I purchased their online testing engine for SY0-501 exam. It was an accurate and authentic tool as always. I got great help in several confusing concepts. I practiced every question. This built up my confidence and I passed the CompTIA SY0-501 exam with flying colors. All credit goes to prep4sure. It is definitely a career building tool. Daniel"
Idividual results May Vary
No More Failures!
"Failures are obviously discouraging, especially if they continue for long. prep4sure broke the sequence of failures in my life. I got an outstanding tool for my SY0-501 exam preparation. The online CompTIA SY0-501 exam test engine cleared all my concepts and provided several questions to practice the learnt knowledge. It was the strength of the prep material that I faced no problem in the exam. I passed the SY0-501 exam with a brilliant 88% score. With prep4sure, I have no space for failures in my life. Thanks for your precious help. Smith Hapsburg"
Idividual results May Vary
Thank You, Prep4sure
"I was bankrupt and jobless wandering for a job in the city, carrying my CV everywhere I went but none of my efforts were fruitful. Then my friend who went through a similar situation in the past, asked me to try Prep4sure. I didn't want to lose any chance which could get me a job. I had already done many courses and finally just SY0-501 was left. Prep4sure SY0-501 exam study tools helped me to prepare for it. And just because of its preparation I have got so far. I soon got a job, and now I am l living a peaceful life. Linnet Cooper"
Idividual results May Vary

Why Choose Prep4sure?
Prep4sure proudly serves IT Professionals worldwide providing Industry Leading IT Certification Training solutions. The key of our success is to constantly provide the best quality practice exam products combined with the best customer service!

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