Frequently Asked Questions
How do I download purchased Product?
To download the product you have purchased, please follow these steps:
- Go to www.prep4sure.com;
- Login to Member's Area using the Username (Email Address) and Password;
- Your purchased exam will be visible in the "Current Products" section. Click on the required Exam to Download.
I need further download instructions. Where can I find it?
You can download the complete Prep4sure Manual (PDF) in your Member's Area in the left column. In case of further queries, please contact support@prep4sure.com for assistance.
How many computers I can download Prep4sure Software to?
You can install Prep4sure Testing Engine on a maximum number of 2 (two) PCs/devices. To use the engine on more than 2 PCs/devices, you need to purchase an additional license which can be easily done during the checkout process. Installing the engine on more than bought license number of PCs/devices will lead to your account being blocked.
I purchased the product but my Username/Password is not working. How can I locate my Password?
You can use Retrieve Forgotten Password form to get your password yourself. If you don't remember your Username (Email Address) you can email to the Support Team support@prep4sure.com stating the product you purchased and the date of purchase. Team will locate your Password and respond back.
How will I get Updates on Question & Answers?
The Interactive Testing engine is connected with the Server if the product is activated for online use. Once you start your product every time, Question & Answers are updated automatically when connected to the Internet.
Are your updates free?
Prep4sure provides FREE updates for its products for 90 days from the date of purchase of the original product. On expiration the product(s) will become unavailable.
How often are your products updated?
Our products are updated on daily basis. Once the certification vendor updates the exam course we update our products within a matter of hours. This way our products provide up to date exam material reflecting the current exams.
Is it possible to extend the update period of an expired product?
Expired products can be repurchased/renewed at 30% discount from within your Members' Area for another 90 day access.
Are there products that have more than 90 days of free updates?
In accordance with the Prep4sure Licensing Program, Questions & Answer products can be purchased for 6 months and 1 year access on special request. This option is mainly suitable for large scale organizations, institutes/corporate sector. Contact manager@prep4sure.com for more information.
What is a PDF Version? Can I purchase it without the Testing Engine?
PDF Version is a document of Questions & Answers product in industry standard .pdf file format, which is easily read using Acrobat Reader (free application from Adobe), or many other free readers, including OpenOffice, Foxit Reader and Google Docs. It is only available as an add-on to our main Testing Engine product.
How will I update my PDF Version?
Prep4sure updates PDF Version together with the Testing Engine. The updated version of PDF Version can be downloaded from the Member's Area at any time.
My Product used to have a lot of questions but their number has decreased significantly after this update. What is the reason behind this?
Only up-to -date and latest exam material is provided by Prep4sure so only necessary Questions for the exam are available in the product. Our Product Team make sure that there are no redundant or unnecessary questions in the product after the update.
Money Back Guarantee

We are confident that you will pass your certification exam after using Prep4sure training materials. We guarantee money back in case of failure.

Proven Results
Customer Success Stories
Passed XK0-004 Exam
"Prep4sure is among the best institutions for the preparation of the XK0-004 exam. Not just me, but many of my friends went there to prepare for the XK0-004 exam. We studied with the best of the teachers and study material. They were up to the mark, and very comprehensive. We were so confident that we are going to pass the exam. And we did! Undoubtedly, Prep4sure XK0-004 exam test engine is the best institute. Nichole Myers"
Idividual results May Vary
The Quality Is Best
"I am one of those quality conscious people in the world. I like everything of high quality and that was the reason I chose prep4sure to buy my preparation material for XK0-004 . And believe me after reading them once I was sure that I would get great marks in CompTIA XK0-004 . And same happened; I got awesome score in XK0-004 exam. Martha Nelson"
Idividual results May Vary
Free Downloads Are Amazing
"prep4sure unique feature is that it gives the option of free downloads to its customers. And I have just got some relevant stuff on XK0-004 . And I think I should buy the whole package for CompTIA XK0-004 as the stuff I downloaded for XK0-004 was amazing. And I am quite sure that I would gain some great result because of prep4sure. Debra Carter"
Idividual results May Vary
Improve The Value Of Your IT
"With prep4sure, one can enhance the value of his or her knowledge in IT. Lately I have taken a XK0-004 exam and after clearing CompTIA XK0-004 exam, I am getting some great job offers. And I think all is because of XK0-004 and prep4sure which guided me in every process of my certification. Marie Philips"
Idividual results May Vary
Get Expert Advice
"prep4sure not only specializes in providing the best material for exams but it also has got the best team of experts that will guide anyone. And when I was giving my XK0-004 , I was so glad that I had someone to tell me everything about CompTIA Linux+ XK0-004 Certification Program and it helped me really in my XK0-004 a lot. Frances Evan"
Idividual results May Vary
Pay As You Want
"prep4sure is very humble when it comes to paying methodologies. I have bought few papers on XK0-004 and then when I had to pay for those papers on CompTIA XK0-004 , prep4sure gave me some really flexible choices. And this make me come back to that site for some more stuff on XK0-004 . Check out the site of prep4sure. Diana Stewart"
Idividual results May Vary

Why Choose Prep4sure?
Prep4sure proudly serves IT Professionals worldwide providing Industry Leading IT Certification Training solutions. The key of our success is to constantly provide the best quality practice exam products combined with the best customer service!

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