Frequently Asked Questions
How do I download purchased Product?
To download the product you have purchased, please follow these steps:
- Go to www.prep4sure.com;
- Login to Member's Area using the Username (Email Address) and Password;
- Your purchased exam will be visible in the "Current Products" section. Click on the required Exam to Download.
I need further download instructions. Where can I find it?
You can download the complete Prep4sure Manual (PDF) in your Member's Area in the left column. In case of further queries, please contact support@prep4sure.com for assistance.
How many computers I can download Prep4sure Software to?
You can install Prep4sure Testing Engine on a maximum number of 2 (two) PCs/devices. To use the engine on more than 2 PCs/devices, you need to purchase an additional license which can be easily done during the checkout process. Installing the engine on more than bought license number of PCs/devices will lead to your account being blocked.
I purchased the product but my Username/Password is not working. How can I locate my Password?
You can use Retrieve Forgotten Password form to get your password yourself. If you don't remember your Username (Email Address) you can email to the Support Team support@prep4sure.com stating the product you purchased and the date of purchase. Team will locate your Password and respond back.
How will I get Updates on Question & Answers?
The Interactive Testing engine is connected with the Server if the product is activated for online use. Once you start your product every time, Question & Answers are updated automatically when connected to the Internet.
Are your updates free?
Prep4sure provides FREE updates for its products for 90 days from the date of purchase of the original product. On expiration the product(s) will become unavailable.
How often are your products updated?
Our products are updated on daily basis. Once the certification vendor updates the exam course we update our products within a matter of hours. This way our products provide up to date exam material reflecting the current exams.
Is it possible to extend the update period of an expired product?
Expired products can be repurchased/renewed at 30% discount from within your Members' Area for another 90 day access.
Are there products that have more than 90 days of free updates?
In accordance with the Prep4sure Licensing Program, Questions & Answer products can be purchased for 6 months and 1 year access on special request. This option is mainly suitable for large scale organizations, institutes/corporate sector. Contact manager@prep4sure.com for more information.
What is a PDF Version? Can I purchase it without the Testing Engine?
PDF Version is a document of Questions & Answers product in industry standard .pdf file format, which is easily read using Acrobat Reader (free application from Adobe), or many other free readers, including OpenOffice, Foxit Reader and Google Docs. It is only available as an add-on to our main Testing Engine product.
How will I update my PDF Version?
Prep4sure updates PDF Version together with the Testing Engine. The updated version of PDF Version can be downloaded from the Member's Area at any time.
My Product used to have a lot of questions but their number has decreased significantly after this update. What is the reason behind this?
Only up-to -date and latest exam material is provided by Prep4sure so only necessary Questions for the exam are available in the product. Our Product Team make sure that there are no redundant or unnecessary questions in the product after the update.
Money Back Guarantee
We are confident that you will pass your certification exam after using Prep4sure training materials. We guarantee money back in case of failure.
Proven Results
Customer Success Stories
The Money Matters
"Believe it or not, money matters for all. Everyone likes to have things that cost them less. And that is why I have bought a bundle offer from prep4sure as it was very cheap. The paper I was looking for was 312-39 . And now I have ECCouncil 312-39 and I have already started preparing for 312-39 . Lynn Pierce"
Idividual results May Vary
I Will Get A Doubled Salary
"After passing all the tests in the bundle I bought from prep4sure, I will take myself to a position where I can get double salary. And this is going to be after I clear 312-39 . ECCouncil 312-39 is the last exam and thank god I have cleared all others. I am just waiting to get rid of 312-39 as well. Geraldine Hudson"
Idividual results May Vary
My Parents Are Proud Of Me
"My parents so wanted me to do 312-39 but I had no interest in ECCouncil 312-39 . Anyways I attempted 312-39 for my parents and they asked me to buy the training from prep4sure. And their choice was perfect, it trained me perfectly and I made my parents proud by clearing the exam. Ana S. Lane"
Idividual results May Vary
Certificate Is Yours
"Once you opt for prep4sure, consider 312-39 certificate yours. You need to worry not and you can relax seriously with prep4sure at your side. When I did my ECCouncil 312-39 exam , I was so happy that I can not express because I knew that I would clear 312-39 easily and my result was far better than my expectations. Michelle Knight"
Idividual results May Vary
Products Are Awesome Really
"I have had the honor of seeing many products of prep4sure. And they all were so splendid really. And that made me go for 312-39 and I also gained assistance from prep4sure for ECCouncil 312-39 and as per my expectations I achieved good score in my 312-39 and a big thank you to prep4sure for its help. Rosa Fisher"
Idividual results May Vary
The Very Best Quality Of Prep4sure Is That Its Very Easy To Comprehend,
"I have used materials from various sites and places, but none of them were able to make any noticeable difference. When I came across prep4sure I thought that it was like all the other websites that I visited earlier. But unlike other sites prep4sure's results were brilliant. I used their materials for my 312-39 and ECCouncil 312-39 exams and in both of my exams I got excellent marks all thanks to prep4sure. Jeremiah jacobs."
Idividual results May Vary
Why Choose Prep4sure?
Prep4sure proudly serves IT Professionals worldwide providing Industry Leading IT Certification Training solutions. The key of our success is to constantly provide the best quality practice exam products combined with the best customer service!
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