Frequently Asked Questions
How do I download purchased Product?
To download the product you have purchased, please follow these steps:
- Go to www.prep4sure.com;
- Login to Member's Area using the Username (Email Address) and Password;
- Your purchased exam will be visible in the "Current Products" section. Click on the required Exam to Download.
I need further download instructions. Where can I find it?
You can download the complete Prep4sure Manual (PDF) in your Member's Area in the left column. In case of further queries, please contact support@prep4sure.com for assistance.
How many computers I can download Prep4sure Software to?
You can install Prep4sure Testing Engine on a maximum number of 2 (two) PCs/devices. To use the engine on more than 2 PCs/devices, you need to purchase an additional license which can be easily done during the checkout process. Installing the engine on more than bought license number of PCs/devices will lead to your account being blocked.
I purchased the product but my Username/Password is not working. How can I locate my Password?
You can use Retrieve Forgotten Password form to get your password yourself. If you don't remember your Username (Email Address) you can email to the Support Team support@prep4sure.com stating the product you purchased and the date of purchase. Team will locate your Password and respond back.
How will I get Updates on Question & Answers?
The Interactive Testing engine is connected with the Server if the product is activated for online use. Once you start your product every time, Question & Answers are updated automatically when connected to the Internet.
Are your updates free?
Prep4sure provides FREE updates for its products for 90 days from the date of purchase of the original product. On expiration the product(s) will become unavailable.
How often are your products updated?
Our products are updated on daily basis. Once the certification vendor updates the exam course we update our products within a matter of hours. This way our products provide up to date exam material reflecting the current exams.
Is it possible to extend the update period of an expired product?
Expired products can be repurchased/renewed at 30% discount from within your Members' Area for another 90 day access.
Are there products that have more than 90 days of free updates?
In accordance with the Prep4sure Licensing Program, Questions & Answer products can be purchased for 6 months and 1 year access on special request. This option is mainly suitable for large scale organizations, institutes/corporate sector. Contact manager@prep4sure.com for more information.
What is a PDF Version? Can I purchase it without the Testing Engine?
PDF Version is a document of Questions & Answers product in industry standard .pdf file format, which is easily read using Acrobat Reader (free application from Adobe), or many other free readers, including OpenOffice, Foxit Reader and Google Docs. It is only available as an add-on to our main Testing Engine product.
How will I update my PDF Version?
Prep4sure updates PDF Version together with the Testing Engine. The updated version of PDF Version can be downloaded from the Member's Area at any time.
My Product used to have a lot of questions but their number has decreased significantly after this update. What is the reason behind this?
Only up-to -date and latest exam material is provided by Prep4sure so only necessary Questions for the exam are available in the product. Our Product Team make sure that there are no redundant or unnecessary questions in the product after the update.
Money Back Guarantee
We are confident that you will pass your certification exam after using Prep4sure training materials. We guarantee money back in case of failure.
Proven Results
Customer Success Stories
Owe My Success To You
"I just wanted to thank you for the outstanding training and preparation material for the PSM II exam. I acted upon your instructions and got the desired results. I have passed the PSM II Project Management Certifications exam with flying colors and definitely owe my success to you and your team of experts. They played a major role in my success. Alone, it was impossible to achieve the highest score of 86%. Jenifer Kristi"
Idividual results May Vary
An Honest Study Material
"I just wanted to write a quick note in appreciation of our honest efforts for ensuring my success. I took the PSM II exam two times before but failed. This time, I found your truthful study material for the PSM II Project Management Certifications exam. The study material was great. I got satisfying answers for the straight as well as tricky questions. I have tried training classes but seriously your PSM II study material was the most beneficial of all. George Keith"
Idividual results May Vary
Guide Covered Above 90% Part Of Exam
"A month ago, I bought prep4sure guide for the PSM II exam. It was very comprehensive and presented the difficult concepts in a simplified form. It was quite understandable for an average student like me. The Scrum PSM II exam day had a pleasant surprise for me. I was really amazed, the guide covered above 90% of the PSM II Certification PSM II exam. I completed the exam in 30 minutes. I secured 88% score and it was the best score of my life. Brien Jonkman"
Idividual results May Vary
Appropriate For Preparation
"I feel glad to highlight the outstanding features of the PSM II study material bought from prep4sure. The study pack comprised of concise, readable and understandable study stuff. Above all, you may rarely find practically applicable solutions of problems in any other Scrum PSM II study material. The PSM II Certification PSM II exam bundle covered all the aspects of preparation. Thus, I confidently regard it appropriate for preparation. Frank Carol"
Idividual results May Vary
Excellent Training And Preparation
"I wanted to thank prep4sure for the excellent training and preparation material for the PSM II exam. You guys used really fine processes and approaches to reinforce the key concepts of IT. You have laid a fantastic foundation for not only a remarkable success in the Scrum PSM II exam but also in every competition of my career. I really have no words to thank you. M Ron"
Idividual results May Vary
Good Investment For A Secure Future
"After struggling two times for the PSM II exam, I got prep4sure study material. An all-inclusive pack containing study guide, test papers, and prep labs earned me a phenomenal success this time. I passed the Scrum PSM II exam with 88% score. I got a promotion and now I feel that I have spent nothing. The investment was a scanty price for a secure future. G J Hensley"
Idividual results May Vary
Why Choose Prep4sure?
Prep4sure proudly serves IT Professionals worldwide providing Industry Leading IT Certification Training solutions. The key of our success is to constantly provide the best quality practice exam products combined with the best customer service!
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All purchases at Prep4sure are secured by McAfee Incorporated that follows the proven best advanced 256-bit Secure Socket Layer Standard, so you can feel 100% safe knowing that the credit-card information you enter into the order form is 100% secure.
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