Become ITIL V3 Foundation Certified

Certification: ITIL ITIL V3 Foundation - ITIL 2011 Foundation

Certification Overview

ITILcertification or the recent ITIL v3 certification is a world renowned credential for IT Service Management. The ITIL certification provides best practice approach for planning, and delivering IT services to various businesses. ITIL certifications have four stages. The first stage is the ITIL foundation certification or the updated version ITIL v3 foundation certification. The ITIL Foundation certification sets the foundation knowledge about ITIL framework and its basic terminologies and concepts. The ITIL foundation certification is insufficient to handle complex situations. So individuals who want to excel in the field of ITIL must attend the higher level certifications, like the intermediate level certification or the expert level certification, in order to gain deeper understanding about this demanding subject.

Who need to do this certification?

The ITIL certification, specifically the ITIL foundation certification, can be attained by anyone having interest in the ITIL framework. It doesn’t matter whether the person has basic IT knowledge or not. These certified professionals can be part of various job roles depending on their background, knowledge of ITIL and experience. The following job roles can be available for an ITIL certified professional:

  • Process Coordinator
  • Change Coordinator
  • Incident Coordinator
  • Problem Manager
  • Service Desk Manager


The ITIL certification has been in the IT industry since the early 1980s. This certification has been of great help to many IT professionals and organizations around the world. The ITIL certification provides skills and knowledge to perform better at workplace and the individuals become more productive. Thus, the organizations they work for become more productive as well. IT Service Management becomes better within an organization which hires ITIL certified professionals. This certification gives individuals confidence and differentiates them from the rest of the lot. Individuals learn industry best practices and this attribute of the ITIL certification is greatly valued by the employers.

Associated Exams

Passing a written ITIL exam is a must for achieving this credential. For attaining higher level credentials, it is first necessary to complete the lower level credentials.


No work experience or other prerequisites are required for the ITIL foundation certification, or ITIL v3 foundation certification. In order to be eligible for higher level certifications like the intermediate level or the expert level certification, the previous certifications must be achieved. Also, participating in an official training program is also necessary for attending higher level ITIL certifications.

Examination Overview

The main objectives of the ITIL foundation certification or the ITIL v3 foundation certification include the following:

  • Understanding of the basic concept and terminology of IT Service Management
  • In-depth understanding of the ITIL service lifecycle
  • Understanding the various models, principles and terms of ITIL framework
  • Understanding the different functions, processes and roles of ITIL
  • Understanding the various training needs
  • Understanding ITIL design and technologies

The ITIL Intermediate level certification encompasses two major streams: the lifecycle stream and the capability stream. Individuals who can pass any one of these two streams will become ITIL intermediate certified. The expert level certification requires acquiring 22 credits from previous lower level certifications.

In order to pass the ITIL certification exam with good marks, candidates must start taking preparation well before the exam date. ITIL books are very useful for self study. These books contain the syllabus and other important information about the ITIL certification exam, for example, the ITIL foundation certification cost canalso be found here. A number of training programsare also available. These training programs are conducted by experienced instructors and are a great form of interactive method of learning. ITIL certification online study materials are also very useful sources of exam preparation. Several practice exams are available online which will give candidates a good idea on what to expect in the real exam. As ITIL foundations certification course is sought by most people, you will find many reading materials and books online on this certification. ITIL online course materials can be easily accessed via the internet. ITIL course material can also be found in the market or can be ordered from authorized dealers.

Validity of certification

Unlike other IT certifications which require recertification after a fixed period of time, the ITIL certification remains valid for a lifetime. So no recertification is need in this case.

Expert Review

ITIL is not only about speaking a different language, it is also about taking action, inducing people to take action for taking IT organization to a higher level.

Paul Dennis

Consultant, Comtec Solutions

Manchester, UK

Related IT Guides

  1. ITIL V3 Foundation
  2. ITIL V3 Foundation Certification
  3. ITIL V3 Foundation Questions

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