ITIL V3 Foundation Certification

Certification: ITIL ITIL V3 Foundation - ITIL 2011 Foundation

Certification Overview

An ITIL certification offers the modular approach to the ITIL framework. ITIL v3 foundations certification is an entry level qualification which provides general awareness of the essential key elements, terminology and concepts used in an ITIL service life-cycle. It includes the link between lifecycle stage, processes used as well as contributes the practices of service management. ITIL foundation v3 certification holders can guide any organization by implementing best practices in service management and in using information technology as the best tool for the business growth, change and improvement.

Who need to do this certification?

This ITIL foundation v3 certification is ideal for the quality analyst, operation managers, production support engineer, service delivery professional, and for IT professionals. This ITIL v3 foundation certification validates the individual latest terms and tools as well as offers skills and knowledge to the applicants.


According to job portal, the average salary of the ITIL foundation certification holder is high when compared to peers. Most of the popular company and many enterprises prefer ITIL certified professionals. ITIL v3 foundation complete certification kit can help the delegates to practice for the real exam. According to latest survey and research, ITIL v3 foundation certification is listed one among the top paying certification. ITIL v3 foundation certification exam emphasizes on common framework which delivers great value to the business. ITIL foundation certification knowledge makes the routine work more easier and interesting than anything. ITIL v3 foundations certification scheme provides various modules and it has the unique way of providing credit to the participants. An ITIL foundation certification is the unique way to gain current knowledge and also sharpens ITIL skills. The thorough knowledge makes the participants more confident to handle any service management in a better manner.

The standards and best practices involved in the ITIL foundations v3 certification assist organizations in offering effective IT services, increases customer satisfaction, improves productivity, reduce cost and much more. With the aid of ITIL v3 foundation complete certification kit meant for preparation helps to assess the participant knowledge and helps to get rid of the exam fear. Without any doubt this ITIL foundations certification can assist professional to work better and effective way.

Associated exams:

ITIL foundation certification exam is the basic level entry exam to step into the ITIL certifications. By succeeding this ITIL foundation certification, the certificate holders can apply for an ITIL intermediate exam and the intermediate exam makes them eligible for the next level of ITIL certification. Professionals can acquire certain points by succeeding each ITIL exam. After passing the ITIL v3 foundation certification exam, praticipants can earn 2 credit points.


When it comes to ITIL foundation certification, no certain prerequisite needed. However, basic knowledge and certain skills in the IT skills are just recommended to have. Work experience in the IT field is considered as an additional qualification which helps to acquire job very easily.

Exam Overview:

ITIL foundations v3 certification includes the following topics such as:

  1. Service management basics & lifecycle
  2. Service strategy concepts
  3. Service design process
  4. Service transition
  5. Service operations
  6. Continual service improvements
  7. Functions

By succeeding the ITIL foundation certification exam, participants can able to identify the models and key principles of ITIL, define the generic concept, understand service lifecycle, knowledge in best practices, roles, functions and processes and gains the ability to explain the objective, scope and purpose of the service design, service strategy, continual service improvements, service operations, and service transition.

To improve the understanding of ITIL concepts, ITIL v3 foundation complete certification kit provides knowledge on portfolio service management, OLS, SLA and UC integration, customer satisfaction through change management, power of events, problem management, and incident, the impact of the continual service improvement and so on.

Validity of certification:

The validity of an ITIL foundation certification is based on the version. V3 is the current version and it is valid until any change in the version. As of now ITIL v3 foundations certification is valid till date. Candidates can recertify the certification by clearing intermediate level exams.

Expert Review:

An ITIL foundations certification concentrates on the key ideas of the service life cycle and also opens doors to learn the advanced aspects of an ITIL framework. Anyone seeking for the ITIL higher level certifications, it is important to succeed in an ITIL foundation certification. ITIL v3 foundation certification training helps professional to understand as well as implement different practices in the quality management standards and service management for the business growth.

Jennette Compton,

Service desk analyst, Canon UK,

City of London, UK.

Related IT Guides

  1. Become ITIL V3 Foundation Certified
  2. ITIL V3 Foundation
  3. ITIL V3 Foundation Questions

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