Prep4sure Frequently Asked Questions
- Products Classification - Questions about Prep4sure products family
- Version & Update - Questions about Prep4sure products version and updates
- PDF Version - Questions about PDF Versions of Prep4sure products
- Download & Activation - How to download and activate Prep4sure products
- Activation & Validity - Questions about activation and validity of Prep4sure products
- Operating Systems & Necessary Tools - Operating systems and necessary tools for Prep4sure products
- Login Failed & Solutions - How to log in on Prep4sure
- Payment Options - Prep4sure payment options
- Guarantee - Prep4sure guarantee
Activation & Validity
1. After I press the download button in my user center, I got 404 error/file Not Found message. What should I do?
Make sure you disable your firewall and do not use any download tools. If the error persists please contact Support Team at any time.
2. I get a "Runtime Error" message when I try to open the test engine. How can I fix it?
To solve this error, please do the following:
- Uninstall your current Testing Engine;
- Download the latest version of Java from www.java.com;
- Restart your computer;
- Download a new one from your Member's Area;
- Install the new one under another directory in your computer.
If the problem persists, please contact our Support Team.
3. I get an "Activation Failed" message when I try to activate my Testing Engine. Please help.
For starters, please make sure that your product is not expired. If your product has expired you cannot install/activate it anymore. But you can renew your expired product with 30% discount and then install and activate. If your product is active, please email email@example.com and send the screenshot of every step you did to activate the product. We'll look into the issue and get back to you promptly.
Money Back Guarantee
We are confident that you will pass your certification exam after using Prep4sure training materials. We guarantee money back in case of failure.
Why Choose Prep4sure?
Prep4sure proudly serves IT Professionals worldwide providing Industry Leading IT Certification Training solutions. The key of our success is to constantly provide the best quality practice exam products combined with the best customer service!
Secure Shopping at Prep4sure
All purchases at Prep4sure are secured by McAfee Incorporated that follows the proven best advanced 256-bit Secure Socket Layer Standard, so you can feel 100% safe knowing that the credit-card information you enter into the order form is 100% secure.
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