Prep4sure Frequently Asked Questions

Payment Options

1. How can I pay for my purchase at Prep4sure?

We accept different forms of payment, with debit/credit card payment being the most popular one. You can also pay using Ogone, Western Union, Bank Wire Transfer.

2. What kind of credit/debit cards does Prep4sure accept?

Prep4sure accepts all major credit cards and debit cards including Visa, MasterCard, American Express, Maestro, Solo, Visa Debit and Electron.

3. Is my credit card information secure at your site and how secure is your website?

Yes, and your online security is our top priority. Prep4sure is fully secured by McAfee and SSL. We guarantee the confidentiality of all your sensitive data.

4. I am trying to pay for my product, but I keep getting "unauthorized" message. How can I pay for it?

Please make sure that you are filling in all the fields correctly. You may try using an alternate Payment Method for this purchase. Please e-mail support@prep4sure.com for support payment assistance.

5.Why the sum of money shown on my billing is different from what I paid?

The most probable reason are different currencies (if your card isn't in US dollars) and exchange rates associated with this conversion. Sometimes there may be bank fees and/or government-imposed fees applicable to your local legislation. It's best to check with your bank directly.

6. How can I get a discount?

Special siscount is offered on Bundles available for popular certifications and exams. If you want to buy three or more products please contact Support Team for getting special discount.

7. I Used Prep4sure Questions and Answers Product and failed how can I ask for a refund?

If you fail the exam at the first attempt then you can claim refund or swap exam for any two products of your Choice. Please view Prep4sure Guarantee Page for more details.

8. If I buy now when can I download it?

You can download the software from your Member's Area instantly after successful payment.

9. Does a third party can see your customers' information from your website?

No, they don't. We always protect our customers' data.

10. I want to be removed from Prep4sure Mailing List. How can I do that?

If you don't wish to receive any promotional offers you can request so by changing your personal setting in Member's Area or clicking Unsubscribe Link in the email you have received.

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